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Virgin Atlantic Airways: Products & Services is an airline company operating between United Kingdom, North America, Caribbean, Africa, Middle East, Asia and Australia. It offers hotel bookings right at their very website. They also offer package tours as they teamed with Virgin Vacations to many great travel destinations around the world. You can also book cars even before your flight to skip long queues, giving you more time to enjoy your travel. As for the services they have the flight club where earn points every time you fly and exchange it with great rewards, Virgin Atlantic American Express Card is another way to earn mile points, Corporate Loyalty programme, Corporate Deal, Flight Fixer Services, Travel Trade, Cargo services, and Engineering Services for aircrafts are among its long lists of services offered.

Virgin Atlantic Airways: Company Background

Virgin Atlantic Airways is a british owned airline company, founded by Sir Richard Branson of the Virgin Group of Companies where he owns 51% of the company’s shares. The other 49% of this company is owned by Singapore Airlines which was later sold to Delta Airlines on December 11, 2012. Its headquarters is located in Crawley Sussex RH10 9NU UK. This company was founded in 1984 and 28 years in the business now.

Virgin Atlantic Airways: Customer Feedback & Reviews

Reading the long lists of customer s feedbacks (1530 feedbacks) and finding more and more negative feedbacks for this company. Most complaints are on the service of its food offered on board and the attitudes of its staff. What’s more alarming is the 0 rating the some customers and leaving a comment on not to fly again with this airline. Perhaps the management can given a special attention to these problems so that the customer can get the worth of every penny spent.

Virgin Atlantic Airways: Business Credibility & Trustworthiness

Virgin Atlantic Airways Ltd. is not an accredited by the Better Business Bureau. Virgin Atlantic Airlines has been receiving awards since 1986 the long lists includes the following winner of 2 global travel awards in 2010 as "Best Scheduled Airline to US/Canada" "Voted as the "Favorite Airline" by the readers of The Mail on Sunday, " "Best Premium Economy in the World" by Business Traveler’s Annual Best in Travel Awards, winner of 2 OAG Travel Industry Awards as the "Best Airline Based in Western Europe" and the "Best Trans Atlantic Airline" Travel Weekly named Virgin Atlantic as the "Best International Airline" are among the few award received since 1986. Virgin Atlantic Airways is a proud member of following associations International Air Transport Association, Airlines of the United Kingdom, Association of European Airlines, and the British Air Transport Association.

Virgin Atlantic Airways: Website Popularity & Google Ranking

Virgin Atlantic Airways is ranked 3,473 worldwide as displayed according to It is ranked by Google 7/10. It has been in the business since April 21, 1995. Its website value based on the website traffic it is receiving is around 693, 637. This website receives 316, 729 pageviews per day. The average page loadtime is 2 seconds.

Virgin Atlantic Airways: Social Media Presence

Virgin Atlantic Airways has a facebook fanpage account with 202, 000 likes, 2,653 are talking about this. On its twitter account it has 106, 917 followers with 15,675 tweets and 1,104 following it. It also has an account in youtube, with 55 videos to view. Although not found on  its website, I found a Virgin Atlantic Account on Pinterest with 465 follower 72 are following, 10 boards, 277 pins, and 284 likes.

Virgin Atlantic Airways: Website Security & Safety

Virgin Atlantic Airways is not listed as a suspicious website. Out of the 21 pages tested for 90 days, none was found to have malicious software being downloaded and installed without users consent. It was last visited by google on 12-12-2012. Suspicious content was never found on this website within the 90 days period. The website is hosted on 2 networks AS15917 (CSC)AS15169 (Google Internet Backbone). This website has not been used as an intermediary for the infection of other websites, and hosted any malicious content over the past 90 days.

Virgin Atlantic Airways: Pricing & Packages

Virgin Atlantic Airways’ offers one of the lowest prices among its competitor when check some of their direct flight rates. It also offers vacation packages via Virgin vacations. It has UK & Ireland tour packages with cars, hotels, sightseeing, transportation and meals for as low as $449. They have a wide variety of tour packaging to select from. Other tour package includes destinations in Europe, River Cruises, Asia, US, Canada, South America, Australia, and New Zealand.

Virgin Atlantic Airways: Shipping Rates & Policies

Shipping is not applicable for this company.

Virgin Atlantic Airways: Payment Methods Accepted

Virgin Atlantic Airways offers cash payments as well as payment through miles earned. It also offer payment made through debit cards and credit card payments such as Amex, Diners/ Discover, Master Card Credit, and Visa Credit. However, it doesn’t accept payment made other than the mentioned above like PayPal, EbillMe, BillMeLater, E-Check, QPass and other.

Virgin Atlantic Airways: Returns, Refunds & Exchange Policy

For purchased using E-tickets, you may contact your local contact centre for cancellation of bookings or refunds and complete the Online Refund Form. For purchases availed through travel agent, please contact your agent for refunds. For paper tickets, you must cancel you booking and provide an explanation why you want to cancel your flight and return the paper ticket to the company. You have 24 hrs to cancel you bookings without penalty and as long the as you make your reservation one week or more prior to your flight schedule. For more detail please refer online.

Virgin Atlantic Airways: Product images & screenshots
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